Please ensure your new password:
  • Is not less than 8 characters
  • Must have at least 1 alphabet and at least 1 number(0-9)
  • Must not contain part of username
  • Must not contain First name
  • Must not contain Last name
  • Must not use last password
  • Have at least one special character (!,@,#,$,%,&,^,*)
  • Contain at least one Upper case and one lower case
  • Account will be locked after 6 unsuccessful attempts
  • Account will be automatically unlocked after 30 minutes

In addition, you will automatically be prompted to change your password every ninety (90) days and you will get the prompt message from 85th day onwards.

Should you have any questions about these guidelines, please do one of the following:

Network Partners:

Please contact or your AIG relationship manager.

AIG Employees:

Please contact your helpdesk or submit a ticket in ServiceNow under MN-Portal.

Thank you.